Assist store manager in areas of sales, appearance, and overall operations of store. Hands-on store management preparing for a transition in management position to another store or position.
Essential Job Functions
Supervise the professional and retail operations of store and team members involved.
Responsible for supervising work performed by all team members assigned to store/HUB store. Work jointly with District Manager and Store Manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
Communicate all information contained in Zipline and monthly store managers' meetings to all team members.
Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas including, but not limited to:
Training: FastTrack Training Work-exercises during team members' introductory training Customer service programs Required training certifications Equipment utilized for in-store services Miscellaneous training workshops
Safety:
Coaching new team members Delivery vehicles Accidents/1-800 call in reports Monitoring/reinforcement of safety expectations
Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls.
Support store manager in area of store operations as assigned including store accounting/daily report, daily invoice review, i.e., cash paid outs, voids, sales tax, missing tickets, etc., cash management, store security, etc.
Responsible for store/vehicle maintenance, performance and appearance of delivery fleet and maintain records for each vehicle.
Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll
Manage key components of profitability.
Monitor professional customer returns for core and warranty abuse.
Review competitive price matches and price overrides for proper use and address. Review individual team member productivity and KPI dashboard daily.
Review monthly P&L statement with store manager and discuss areas of opportunity.
All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
High School Diploma or equivalent (GED)
Excellent interpersonal and leadership skills
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
Ability to read and match numerical/alpha characters quickly and accurately
Knowledge of automotive parts, equipment and systems
O'Reilly store and/or distribution center experience
Completed O'Reilly management training program
Advanced computer skills
ASE Certification
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.
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